Privacy Policy
Last Updated: January 22, 2026
At H264 Production, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website h264production.
1. Who We Are
H264 Production is the data controller of your personal information. For any questions regarding this policy, you can contact us at: contact@h264production.ma
2. Information We Collect
Information You Provide Directly:
When you use our site or services, we may collect:
First and last name
Email address
Phone number
Postal address
Event details (wedding date, venue, etc.)
Payment information (processed securely)
Any other information you choose to share with us
Information Collected Automatically:
When you visit our site, we automatically collect:
IP address
Browser type and device used
Pages visited and time spent on the site
Referral source (search engine, social media, etc.)
Time zone and general location
Cookies and similar technologies
3. How We Use Your Information
We use your personal data to:
Provide Our Services: Respond to quote requests, organize your events, process your bookings
Communication: Send you confirmations, project updates, and answer your questions
Improvement: Analyze site usage to enhance your experience
Marketing: Send you our newsletter and promotional offers (only with your consent)
Security: Detect and prevent fraud or abuse
Legal Obligations: Comply with our legal and accounting requirements
4. Cookies and Tracking Technologies
Our site uses cookies to improve your experience. We use:
Essential Cookies:
Necessary for site functionality (login, cart, security)
Analytics Cookies:
Google Analytics to understand how you use our site
Advertising Cookies:
To show you relevant advertisements (Google Ads, Facebook Pixel)
You can manage your cookie preferences through our consent banner or your browser settings.
5. Sharing Your Information
We never sell your personal data. We may share your information with:
Service Providers: Web hosting, payment processors, email services (who work under strict confidentiality contracts)
Partners: Photographers, caterers, or other vendors you've chosen for your event (with your consent)
Legal Authorities: If required by law or to protect our rights
6. Your Rights (GDPR)
As a European or Moroccan resident, you have the following rights:
✓ Right to Access: Obtain a copy of your personal data
✓ Right to Rectification: Correct inaccurate information
✓ Right to Erasure: Request deletion of your data
✓ Right to Restriction: Limit the processing of your data
✓ Right to Portability: Receive your data in a structured format
✓ Right to Object: Refuse certain processing (especially marketing)
✓ Right to Withdraw Consent: At any time
To exercise these rights, contact us at: contact@h264production.ma
7. Data Security
We implement technical and organizational security measures to protect your data:
SSL/HTTPS encryption for all transmissions
Secure servers with restricted access
Regular backups
Staff training on data protection
However, no Internet transmission is completely secure. We do our best but cannot guarantee absolute security.
8. Data Retention
We retain your personal data only as long as necessary:
Active Clients: During our business relationship + 3 years
Prospects: Maximum 3 years without interaction
Legal Obligations: According to legal requirements (invoicing: 10 years)
Newsletter: Until you unsubscribe
9. International Transfers
Some of our service providers (Google, Facebook) may process your data outside Europe. We ensure these transfers comply with GDPR protection standards through:
Standard contractual clauses
Privacy Shield (United States)
Appropriate safeguards
10. Minors
Our services are intended for adults. We do not knowingly collect data from children under 16. If you believe a minor has provided us with data, please contact us immediately.
11. Links to Other Sites
Our site may contain links to third-party sites (Instagram, Facebook, partner vendors). We are not responsible for their privacy practices. We encourage you to read their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with a new update date. Significant changes will be notified to you by email.
13. Contact Us
For any questions about this Privacy Policy or your personal data:
H264 Production
📧 Email: contact@h264production.ma
📍 Address: Marrakech Morocco
📞 Phone: +212660728770
14. Consent
By using our website, you consent to this Privacy Policy and accept its terms.
This policy complies with the General Data Protection Regulation (GDPR) and Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data.
